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Contact IPTV Firestick Ireland Support

Need a free trial, a new plan, a renewal or help setting up? Message our IPTV customer service in Ireland on WhatsApp, 24/7, and a real person will help. For refund requests, please use email.

Email[email protected]
Refund requests and written enquiries
Online onlyNo phone line or office. Every county in Ireland.
How can we help?

Choose what you need

Pick an option and your message is ready to send. It includes the page you came from, so we can help you faster.

Free trial

24 hours free, no card. Login sent in the chat.

Request free trial

Order a plan

1 or 2 devices, 1 to 12 months. Pay your way.

Order on WhatsApp

Renew my plan

Renew any time. Nothing renews automatically.

Renew on WhatsApp

Setup help

Firestick, Smart TV, MAG, Android, iPhone or PC.

Get setup help

Refund request

By email only, within 7 days.

Email a refund request

Anything else

Questions about channels, devices or payment.

Contact Support on WhatsApp
WhatsApp

Our WhatsApp support channel for IPTV, 24/7

WhatsApp is the fastest way to reach us, day or night. It's where we send free trials, payment details, logins and setup steps, and where you can renew your plan whenever you're ready. Including these details helps us reply faster:

  • Your device (for example Firestick 4K or Samsung TV)
  • What you're trying to do
  • A photo of any error on screen
  • Your username, if you already have a plan
Email

Email support for IPTV Firestick Ireland

Our official email address is [email protected]. Use email for refund requests and anything you'd like in writing. For trials, orders, renewals and setup, WhatsApp is quicker.

Refunds are handled by email only

Refund requests sent on WhatsApp are not accepted. Please email us within 7 days with your details.

Email a refund request
Refunds

IPTV refund request by email in Ireland: the 7-day process

Here's exactly how a refund request works. Full details, including when refunds apply, are in our Refund Policy.

1

Email us within 7 days

Send your request to [email protected] with your registered email, username, transaction date, plan and reason, plus any screenshots.

2

We review your request

Our team reviews it and replies within 5 to 7 business days. Each request is handled case by case.

3

Approved refunds are paid

Approved refunds go back to your original payment method within 7 to 10 working days of approval.

Setup help

IPTV setup help request in Ireland

Stuck on a Firestick, Smart TV or MAG box? Send us your device and a photo of the screen on WhatsApp and we'll guide you step by step, remotely. You can also follow our guides:

IPTV subscription renewal

Plans never renew automatically, so there's no auto-billing to worry about. When you want to continue, message us on WhatsApp with your username, choose your plan and pay. Your time is added to your account.

Renew on WhatsApp
FAQ

Contact and support questions

How to reach us, how refunds work and what to expect.

How do I contact IPTV Firestick Ireland support for instant setup help?

Message us on WhatsApp using any button on this page. Tell us your device and what you're seeing, and a real person will reply and walk you through the setup.

What is the official email address for submitting an IPTV refund request in Ireland?

Refund requests are accepted by email only, at [email protected], within 7 days of your payment or the issue. Requests sent on WhatsApp are not accepted. See our Refund Policy.

Can I request a 24-hour free trial or renew my plan directly on WhatsApp?

Yes. WhatsApp is the quickest way to request your free trial, order a plan or renew. We send the trial login, payment details and your renewed plan in the chat.

How quickly does the support team reply to email and WhatsApp inquiries?

WhatsApp is the fastest way to reach us, with real people available 24/7. Emails are answered as soon as possible, and refund requests are reviewed within 5 to 7 business days.

How do I submit an order or payment confirmation after subscribing?

Send a screenshot or reference of your payment in the same WhatsApp chat where you ordered. We confirm it and send your login straight into the chat.

Does IPTV Firestick Ireland offer phone or physical office customer support?

No. We're an online-only service with no phone line or office to visit. Support is available on WhatsApp 24/7 and by email.